Returns & Exchanges

At Cécred, we are committed to your hair health and satisfaction. If you are not completely happy with your purchase, we offer a 30-day return window for most products in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging and attach the prepaid shipping label provided via email.

• 3.
  Drop Off Shipment

  Hand your package to the designated carrier or drop it off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.